Dixon, who decided he needed a career change, closed his chiropractic practice and built Duck River Laundry in Shelbyville, Tenn.
“The laundry Adam opened is an example of the higher quality experience many of our Huebsch store owners are trying to create,” said Kathryn Rowen, North American sales manager for Huebsch.
Dixon’s brother, JD Dixon was instrumental in his considering a vended laundry business. JD is the owner of National Laundry Equipment, a Nashville-based Huebsch distributorship, and quite proud of the business Adam has created.
“Adam’s creativity, attention, and customer focus places him at the top of his local market and allows him to compete with success on a regional basis,” JD said. “His brand, the Duck River Laundry, is synonymous with technology, cleanliness and ease of use. I cannot wait to see how Adam pilots his business in the short and long term.”
From Adam’s side, he liked having an expert in the business to guide him from idea to grand opening, but he also felt that his experience working with JD was no different than any new investor his brother works with.
“He is focused on what is best for the client to ensure their success,” Adam said, adding that that is the same focus regardless if the customer is family or not. “The team at National Laundry Equipment provides really good customer service.”
Equally impressive, he said, was his experience with Huebsch Financial. Adam called the process “smooth, with no hassles whatsoever; it was easier than I expected.” The ease of financing the store left the entrepreneur free to concentrate on setting his business apart from others.
Adam’s goal was to provide an equally good customer experience for visitors to his 5,400-square-foot Duck River Laundry. The Shelbyville, Tenn., business, which opened in January of this year, offers drop off laundry services in addition to self-service. Open 24/7, the store is attended from 10-6 Monday through Saturday and 2-6 on Sundays.