Podcasts: From our laundry room to yours
The Laundry Nerd podcast, formerly known as Laundromat Insights, explores laundromat ownership, and laundry technology, while uniting all us ”Laundry Nerds” who geek out over turns, G-Force, cycle modifiers, and all things laundry. With great return on investment and simple management, the laundromat business has continued to attract new investors…and many of us Nerds. The Laundry Nerd podcast strips away the myths and misconceptions and gives you the real story about what it takes to open and run a successful laundromat business. Leveraging industry experts and laundry owners, “Laundry Nerd” will offer valuable insights for those considering opening a laundry and tips to current owners looking to maximize their own return on investment. Along the way, we’ll chat with industry leaders, and a variety of fun personalities who make this industry great. Laundry Nerds unite!
episode 63
100% Tested: Inside Alliance Laundry’s Quality Playbook
On this episode of the Laundry Nerd Podcast, host Randy interviews John Parks (Director of After‑Sales Technical Service) and Andy Lubahn (National Field Service Manager) about Alliance Laundry’s approach to quality. They cover 100% end‑of‑line testing, ISO 9001 certification, the After‑Sales Quality Alert System (ASQAS), and the role of field training and distributor support.
Listeners will learn how quality alerts are handled quickly, why documentation and testing matter, and practical maintenance tips to improve uptime and profitability.
episode 62
Remote Control: Running 4 Laundromats From Another State
Owner Steven Nunez discusses building and running four laundromat locations (three in Orlando, one in Miami) focusing on remote management, staffing structure, and operational processes.
He shares lessons on trust, systems for verification, growth strategy, and the trade-offs of remote ownership, plus tips for new owners about starting local first and scaling thoughtfully.
episode 61
Holy Spin Weddings: Say “I Do” at Adam’s Washeteria
Host Randy Radtke interviews Catherine Fisher, owner of Adam’s Washeteria and self-styled High Priestess of the Holy Spin, about her colorful, community-focused laundromat in Corvallis, Oregon.
They discuss whimsical laundromat weddings and commitment ceremonies, the shop’s neon-disco vibe, customer experiences, and Catherine’s mission to make laundry fun, inclusive, and more accessible for everyone.
episode 60
From Vending to Washers: Susan’s Journey to Sunshine Laundry Lounge
Randy interviews Susan Wang, who moved from running vending machines to planning her first laundromat, Sunshine Laundry Lounge. She shares how visiting stores, meeting industry owners (including Tim Richardson), and detailed research shaped her plans for a customer-focused self-serve and wash-and-fold business. Susan discusses timeline, financing, contractor work, and operating as employee one, and offers advice for new buyers: take time to learn the industry, prioritize location and lease terms, and design the business around how you want to serve customers. Follow her journey on Instagram @SusanWangGroup.
episode 57
Soap, Softener, and Snacks: Exploring Vending
Vending, even if it’s just about offering single-use soap and softener, can be an excellent additional revenue stream for laundromat owners. Vend-Rite has been a supplier to the laundry industry since 1952, helping owners meet customer needs and drive additional revenue in the process. In this episode of the Laundry Nerd Podcast, we chat with Mark Gies from Vend-Rite, to learn more about their company, products, and much more.
episode 56
Navigating Marketing with Suds Digital
Laundromat owners who ignore marketing and refuse to stay abreast of best practices do so at their own peril. In this episode of the Laundry Nerd Podcast, we chat with Dom Santamaria, owner of Suds Digital to learn more about the business and best practices.
episode 54
Going Unattended in Ohio
With so much focus on attended stores expanding into wash-dry-fold services and pick-up and delivery to maximize revenue, we are venturing in the opposite direction in this episode. We are chatting with Matthew Charney, owner of Fivefold Laundromat in Columbus, Ohio, about his decision to go unattended and how technology helps him stay on top of the business.
episode 53
A Detour into the Arts
We are getting artsy in this episode. Leah M. Schulte is co-owner of Midtown Washboard Laundromat in St. Charles, MO, and author of Laundromat Detour – Poems about Bra Underwires, Quirky Customers, Mopping and More. In this episode, we chat with Leah about her laundromat, book, and, in a Laundry Nerd podcast first, share some original poetry. Definitely a can’t miss episode.
episode 52
Wash-Dry-Fold POS
More than 10 years ago, co-founders of Wash-Dry-Fold POS, Brian Henderson and Ian Gollahon, set out to give laundromat owners a point-of-sale and management software solution that streamlined pain points. In this episode, we chat with the pair and learn how their unique perspective as store owners guides their products as well as exciting new developments in API that unlock additional functionalities.
episode 51
What’s happening out West in Utah?
Salt Lake City continues to see rapid expansion with tech growth. Does all this population growth translate into laundromat opportunities? In this episode of the Laundry Nerd podcast, we chat with Zach Brewer of Rhino Laundry & Dry Cleaning Specialists in Salt Lake City to learn what he’s seeing and how Rhino is improving the perception of laundromats.
To listen to the latest episode, “Salt Lake City is Heating Up” and other episodes, visit here or find the Laundry Nerd Podcast on Spotify and Apple podcasts.
