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FAQ Page2019-06-11T14:32:07+00:00
What is the cost of a 50- and 75-pound dryer? Also, what is the width of them?2019-07-11T20:39:21+00:00

I am assuming that this is for a vended location. Your local Huebsch distributor will be able to quote you an accurate price based on your needs and any current sales or specials. To find your distributor, please use the form found here: Click Here. Also, the width of the 50-pound is 38 5/8″ and the width of the 75-pound is 38 5/8″.

How much of my time does a coin laundry require?2019-07-11T20:32:03+00:00

The time required of a coin laundry owner may be as little as 40 hours per week. Many owners will hire an attendant to open and close, keep the store clean and assist customers with their questions. This helps with customer retention too.

What is the recommended amount of laundry detergent for a 20-, 30-, 40- and 60-lb front load washing machine?2019-07-11T20:32:11+00:00

We cannot recommend a quantity of soap because there are a great variety of soap types. One type of soap may be twice as strong as another. You need to read the soap package labeling and learn from experience.

So in the end, we do not provide any official guideline for washer-extractors. We do have a label for Horizon to reduce over soaping.

We have a Huebsch model 42; serial # FT-21039. Yes, it is old but it still works well or at least until today when the blower motor went out. The blower motor is a Marathon, catalog X608, 208 volt, 3 PH and 5.5 amps. Any idea where we can get a replacement motor for this?2019-07-12T16:49:13+00:00

You will need to contact your nearest distributor who can help you order this part. Please use this form to find your nearest distributor: www.Huebsch.com/locator.

My facility runs a Huebsch Originators 75 Model JT75CG gas dryer. Laundry has informed me that it is not drying as fast as it used to. I have looked at the unit and it seems to be operating properly, but I was wondering if you could give me the actual drum operating temp on the high setting.2019-05-01T09:51:06+00:00

Answering the question directly, the high temp would be at 180 degrees Fahrenheit.

A few things that could cause slow drying:

  • Reduction in make-up air or restrictions in exhaust air due to maintenance needs or physical changes to the facility that are unknowingly restricting air flow (this is the likely culprit)
  • A high limit switch activating early
  • Gas flow restrictions — valves, tubes, regulators, burners, fan impediments or restrictions

Many times, a thorough maintenance effort is all that is needed to get back up to speed.

We have Huebsch Originators Twin 30s and we have discovered that our patrons are getting free dry time if they push two buttons at the same time. Eight minutes of dry time comes up and we are losing money as they are spreading the word to other patrons. How can we reset or stop this from happening?2019-05-01T09:49:40+00:00

This will only occur if short (6″) money boxes are installed which are not long enough to depress the coin vault switch located inside the vault area. An 8″ money box should be installed or a 2″ block screwed onto the existing box that will depress the switch. The switch must be depressed for five minutes before the control is secured.

I have a Huebsch top loading washing machine, model LWZ17NWB3069, which takes approximately 45 minutes to fill with water before the wash cycle commences. Is this normal? Also, recently the linen is coming out still dirty. Is there something obvious I am missing?2019-05-01T09:48:45+00:00

Forty-five minutes to fill is not normal, it should take four to five minutes. Either the water pressure at the location is poor (under 20 psi), or more likely the filter screens are plugged with debris which could lead to the washibility issue of a dirty water supply. There are two sets of screens, one on the fill hoses and another set inside the water valve.

How does a service technician get trained on your machines? We recently took over a commercial contract and need help with these machines.2019-05-01T09:48:00+00:00

Click here for our training seminars page to see upcoming events.

I have a Huebsch electric dryer model HDE107WF. My customers are complaining that it doesn’t get hot enough. Most loads are not dry in one cycle. I have checked the duct and it is clear. What else can be done?2019-05-01T09:46:58+00:00

How long does the vent run and how many 90 degree elbows are present? Also, what type of venting material is used? If the “slinky” type flexible venting is used, it can be causing back pressure even though the vent run appears clear. It should be rigid 4″ pipe or rigid flex venting.

The lint filter could be clogged with softener, causing poor airflow. Remove the filter and wash it in warm water using a soft brush to remove the built up softener.

What voltage is the unit plugged into? Take a multimeter and read L1 and L2 at the wall outlet. The voltage for this unit should read 240v. If it reads 208V, a different heating element is required.

The cycle time for electric dryers should be set at 60 minutes. On the time, the cam should have a 3 pin cam for 60 minutes.

How can I get a copy of the schematics?2019-05-01T09:46:02+00:00

All washers have a removable top panel for service. The wiring diagram is located in a plastic bag on the right-handed side of the unit. The top needs to be unlocked and tipped up to access the diagram.

My store uses Huebsch dryers, model JT0300DFG. I am having an issue. Sometimes when I put coins into the machine, it doesn’t work and the symbol “ERR” displays and blinks. Other times that symbol is gone and returns to normal status.2019-05-01T09:44:51+00:00

The coin drop is dirty. Remove, take apart and remove all the lint. If the issue continues replace the drop.

We have a model #JT0350SEL-ser#R0009000117. It shuts off one second after starting. We have cleaned the entire machine but it appears the air flow switch is tripping out. Any suggestions?2019-05-01T09:43:36+00:00

If the air flow switch is opening as stated then there is a major restriction in the exhaust system, the fan is not operating, there is a plugged lint filter or there is a major air leak between the cylinder and lint compartment.

I have Huebsch dryers and the back of the drums are all turning brown. It looks like it is scorched from the use of fabric softeners. What is the best way to clean it?2019-05-01T09:41:51+00:00

Some 409 cleaner and a Brillo pad will remove the excess softener build up.

We have MDC top load DOE washing machines in our laundry rooms. There are either three or four machines in each laundry room. We are looking to replace the existing hot water tanks with tankless hot water units. The suppliers are not certain of the size of tankless unit to supply either the three or four machine scenario. Can you advise me on the correct tankless sized unit?2019-05-01T09:42:27+00:00

The estimated hot water usage is 16 gallons per cycle per washer and the cycle time is 34 minutes. You will need to use this info to calculate heater size.

I am in the process of buying a coin laundry and I would like to know how much water a Huebsch 27 lb, model HC27 uses, as well as a 35 lb, model JTO300drg.2019-05-01T09:22:02+00:00

1) Water consumption is dependent on the programmed number of baths and the programmed water levels. The Huebsch HC27 washer you mention is at least 10 years old and probably has a mechanical timer. Water consumption for a regular cycle is approximately 62 gallons of water per cycle – 10 gallons of hot water and 52 gallons of cold water. The comparable 35-pound capacity washer uses 102 gallons of water per cycle.

Huebsch washers have gone through a lot of changes in the last 10 years. All models now use the new Galaxy Control which offers tremendous flexibility for the owner. This includes the ability to control water levels and to charge a higher vend depending on the number of baths requested. By default, a Huebsch Galaxy 600 – 30 lb capacity washer-extractor uses just 26 gallons of water. Now would be a good time to consider replacing those 10+ year old machines.

Current Huebsch washer-extractors ship with water usage of approximately 0.8 gallons per rated pound capacity using a three bath cycle.

Approximate electrical power usage per load = 0.13 kWH per load for the SC27 and 0.21 kWh per load for the SC35.

2) If you have not done so, get the current sewer and energy bills for the laundromat to verify actual consumption.

3) A drying tumbler model (JT0300) was referenced at the bottom. Dryer gas consumption is highly dependent on the washer G-Force, the amount of make-up air provided and the venting.

JT0300s are very efficient compared to other dryers built at that time. If you assure the drying tumblers have sufficient make-up air, have been maintained and cleaned of lint, and that the exhaust system is clean and correctly installed you will have completed the most important steps to obtain fast drying and lower energy cost.

Is there a specific type of PDA required to use the Galaxy control on Huebsch machines?2019-05-01T09:59:35+00:00

The PDA has to run Microsoft Windows Mobile 2003 or greater in order to work with the Galaxy software. Your Huebsch distributor can provide you a list of tested PDA models.

What is the cost of electricity for drying a 30 lb wash load?2019-05-01T09:20:02+00:00

This is a good estimate, but your results will vary:

  • 30 lb dry weight load of cotton towels, 100G washer-extractor, dried in 45 lb natural gas tumbler
  • Electricity cost = $0.12/kWH, natural gas cost = $1.00/therm

Huebsch Dryer Energy cost for the 30 lb load:

  • Total energy cost to dry = $0.52*
    *$0.46 for natural gas and $0.06 for electricity

If you dry with an electric heated tumble dryer as the question states, it is much more expensive, typically two to three times the total energy cost of a natural gas heated drying tumbler. For this financial reason, almost no vended laundries use electric heat drying tumblers.

I have a 20 lb washer, model #HC20BC20V6001. I would like to know how I can change the amount charged, and is there any sequence used in order to give a free wash with out having to open the machine. We are using control system 0231589-1*.2019-05-01T09:18:35+00:00

Since you have a B-Control machine, the machine has to be programmed manually and the machine has to be opened briefly to get into manual programming mode. Once you are in programming mode it is very easy to change the vend price.

I recently bought a Huebsch washer and I’m very satisfied by its performance. However, I was wondering if I can rinse the laundry with warm water instead of only with cold water? Model number: ZWN311SP111CW01 Serial number: 1107008829 Load size: 16 pounds2019-05-01T09:15:28+00:00

The washer was designed to meet the Canadian Office on Energy Efficiency requirements and to do so it can not offer a warm rinse.

We have a new #HWTT20WN washing machine in a commercial building. The plumbing code requires external backflow preventers on the water piping, unless the washer has an internal air gap conforming to ASSE 1007. Does this washing machine have an internal air gap conforming to ASSE 1007?2019-05-01T09:14:08+00:00

Yes, our UL Safety Certification for Clothes Washers requires testing and reviews to the standard UL2157, which includes a section on plumbing. This cites that the washer does comply with ASSE 1007.

Can you tell me at what temperature I should be running my water heaters?2019-05-01T09:12:54+00:00

The recommended temperature for the water heater is 130 degrees Fahrenheit.

One of our area day missions uses Huebsch laundry equipment to allow the homeless community to wash their clothes. The dryers are model #HT035NQTB2G2W0. What is the average gas and electric usage per load with this unit?2019-05-01T09:12:06+00:00

For a 35lb tumbler—gas consumption per load is 34,853 Btus which is 0.383 cents per load (assumes average cost of natural gas at $1.10 per Therm). Energy to run the motors and control is approximately 0.025 cents per load (assumes 0.065 cents per kWh electricity).

Total cost per load—approximately 0.41 cents.

The answer to this question can get a little tricky, though. Variables come into play beyond our control. Wetness of the load, size of the load and time set on the control. (It takes 25 minutes to dry a common load in this tumbler).

What is the water usage per hour of HC20-80lb (40) and stack washer/dryer (LTZA9A/LTZA7A)?2019-05-01T09:11:00+00:00

There are many variables to water use. How the owner programs the machine and which cycles are selected by end users will change consumption. The best we can do is provide an estimate based on a commonly used cycle.

For the HCs, we can give data for current Galaxy 400/600 controlled models, factory default normal warm cycle, 80 percent load. This data is gallons per cycle (not per hour). A cycle takes approximately 26 minutes. Daily water use will depend on cycles (or ‘turns’) per day.

20 lb = 20 gal
30 lb = 28 gal
40 lb = 34 gal
60 lb = 45 gal
80 lb = 63 gal

For the stack, there is a testing procedure dictated by the U.S. Department of Energy, J1 testing, which uses a defined load and calculates the averages. Based on this testing, the washer part of the stack washer and dryer uses an average of 13.9 gallons per cycle which takes approximately 30 to 44 minutes depending on the cycle selected.

I am thinking about buying a used washer model # UC18MC2NN1. It is wired for 220 volts three-phase. Is the motor prewired for 220 single phase?2019-05-01T09:09:57+00:00

Motors are not interchangeable between phases. The machine you are purchasing will only work on three-phase power.

One of our community day missions uses Huebsch laundry equipment to allow the homeless community to wash their clothes. The dryers are Model #HT035NQTB2G2W0. What is the average gas and electric usage per load with this unit?2019-05-01T09:08:20+00:00

For a 35-lb tumbler the gas consumption per load is 34,853 BTUs which is $0.383 per load (assumes average cost of natural gas at $1.10 per therm). Energy to run the motors and control is approximately $0.025 per load (assumes $0.065 per kWh of electricity).

Therefore, the total cost per load is approximately $0.41 per load.

The answer to this question can get a little tricky since variables come into play beyond our control, such as wetness of the load, size of the load and time set on the control.

Do you have a MEA number for your coin dryers in New York City? If not, are you listed with UL or have certification from any other national standards organization?2019-05-01T08:51:56+00:00

The MEA number used to be required by New York City. The building code has since been revised to state that MEA approvals were not required if the product was certified by a National Recognized Test Lab (NRTL).

All of our equipment is CSA approved which is the equivalent of UL (both are certified NRTLs).

I’m wondering about approximate numbers for the HCN080. The application for the machine is a mine site washing coveralls. I’d like to know about approximate time per load and the temperature of the water.2019-05-01T08:51:56+00:00

Mining will need a heavy soil cycle, which is a 45 minute cycle. The light soil cycle time is about 30 minutes.

Temperature is completely input dependent on standard no heat models. Cold water input varies greatly by geography and time of year. Hot water heater temperature setting is also highly variable dependent on market and application.

Cold cycle = all cold water input
Warm cycle = half hot and half cold
Hot cycle = all hot water

The first bath will be significantly affected by the temperature of the load. Each subsequent bath will be affected a few degrees by the previous bath if a different temperature is selected or affected very little if the same temperature is used. Over the bath time, the water will also move a few degrees toward ambient room temperature.

Because you are doing heavy soiled loads you will need hot water. If you assume half hot and half cold, measure your input temperatures and take an average and that should get you in the ballpark. There is no way to give you a reliable number without specific temps, specific cycle, actual load size, ambient temp, etc.

We have an old Huebsch tumbler with a serial number of 68519. Any information on this machine would be appreciated. It is natural gas 2550 BTU, 110 Volt, 1/2HP, 1725 RPM motor. The basket is approx. 34 inches wide by 30 inches deep. We would like to know what its capacity is?2019-05-01T08:43:39+00:00

The most we can say about the unit is that it’s probably designed as a 50-pound tumbler. Our best guess is that it was built in the 1960’s.

How are colleges and mobile home parks related?2019-05-01T09:38:10+00:00

Laundry businesses in areas around both colleges and mobile home parks have a history of success.

What’s 2 + 2,000 + 250,000?2019-05-01T09:35:38+00:00

These are some of the requirements needed to own and operate a laundry.

  • It takes an average of 2 hours of your time a day
  • You need a minimum of 2,000 square feet of space to house a laundry
  • $250,000 is the approximate startup cost of a self-serve laundry
What do a bra wire, drywall screws and paper clips have in common?2019-05-01T09:35:40+00:00

All of these items pose a high risk of damaging the inside of your tumbler drum. Huebsch uses a patented cylinder perforation designed to minimize or eliminate any potential damage to the cylinder.