Huebsch® commercial laundry equipment manufacturer, provider of unrivaled customer service through the industry’s top-rated distributor network, has named Tony El-Khouri the latest recipient of its Store Owner of the Quarter award. El-Khouri completely revamped the store he purchased in 2013 and turned Sun Valley Laundromat into a successful and flourishing business within a few short years.
“El-Khouri has a strong work ethic and is dedicated to creating a quality experience for his customers,” said Kathryn Rowen, North American sales manager for Huebsch. “El-Khouri put a lot of hard thought and work into creating the store he has today. From completely remodeling the interior to replacing every machine, all of the decisions he made were to benefit his customers. We’ve been honored to work with El-Khouri and his Huebsch equipment distributor, Laundry Equipment Services Inc. (LES), and we look forward to continuing our partnership in the years to come.”
El-Khouri, a computer networker, has worked in the technology industry for more than a decade. In 2007 he began thinking about other business ventures and after speaking with friends and family, he realized the potential benefits that owning a laundromat would provide.
Once El-Khouri made a decision to purchase a laundromat, he waited until he found the perfect location. In 2013, El-Khouri’s brother-in-law found a rundown store in Glen Burnie, Maryland and within a few months El-Khouri purchased the laundromat, remodeled it, replaced the equipment and opened Sun Valley Laundromat for business.
Throughout this process El-Khouri not only had the support and help of his family, he also worked closely with Huebsch equipment distributor LES, based in Hagerstown, MD.
“LES has been great,” shared El-Khouri. “I chose to work with them due to their excellent customer service and equipment offering. The advice and guidance Cameron Clark and his team has provided me is invaluable and I am so grateful for their partnership.”
LES helped El-Khouri determine the perfect mix of equipment for his customers, and they have continued to be a resource for El-Khouri when it comes to running his business or educating him on his equipment. With the remodel and equipment replacement, Sun Valley Laundromat customers have been very happy since the revitalized laundromat reopened.
“My customers have been very pleased with the new laundromat and the Huebsch equipment, especially those who visited the previous store,” said El-Khouri. “Huebsch laundry manufacturer, Huebsch Financial and LES have all been wonderful partners and I know I will turn to them when the day comes to expand my business and open a new laundromat.”
Introduced in 2014, Store Owner of the Quarter recognizes Huebsch store owners who have excelled in entrepreneurism, technology adoption, innovation and superior customer and community service.
For more information on Huebsch and its distributors – a network that earned the highest Overall Distributor Quality Score in a 2014 Leede Research Customer Value Analysis – visit our Contact page or call 1-800-553-5120.