![](\"https:\/\/huebsch.com\/hk-international\/wp-content\/uploads\/sites\/16\/2019\/08\/washing-machine-1.png\" "\\"washing-machine")
<\/span><\/div>National Laundry<\/strong><\/h1><\/div>J.D. Dixon wanted a unique laundromat that would stand out from the competition. So he revamped his store into a thoughtfully designed, well-organized and aesthetically pleasing laundromat unmatched by any other in the area.<\/p>\n<\/div>
<\/i><\/span>Read The Full Story<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>![\"\"](\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\")
After upgrading to Huebsch, my customers frequently comment on how gorgeous the equipment is \u2013 that it\u2019s exciting, that it\u2019s modern-looking. It has personality.<\/h1>\nJ.D. Dixon<\/h3><\/h1><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div>Natural Laundry<\/p>\n
Store Owner Gives Laundromat a Lift with Huebsch\u00ae<\/strong><\/h2>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Signage, aesthetics, colors and innovative equipment are crucial when creating a laundromat\u2019s unique brand to ultimately make it stand out among the competition. That\u2019s the secret behind John D. (J.D.) Dixon\u2019s success in transforming a rundown store into a thoughtfully designed, well-organized and aesthetically pleasing laundromat in Dickson, Tennessee. From the second customers walk through the door, they experience a clean, contemporary environment unmatched by any other in the area. That\u2019s why it\u2019s their laundromat of choice.<\/p>\n
Transforming a laundromat into an experience<\/h1>\n
As an equipment distributor with almost a decade of experience in the laundry industry, Dixon has helped build his fair share of vended laundries. After years of identifying and following market trends and helping his customers give their stores distinctive looks, Dixon put his experience to a personal test in 2014 when designing his own laundromat.<\/p>\n
He purchased a building that previously housed a dated, rundown laundromat that eventually went under. The fact that it had been a long-standing, well-known laundromat in the community worked to Dixon\u2019s advantage. Once he finished renovations and reopened, Dixon was able to re-attract former customers and take some business away from competitors.<\/p>\n
With a clear vision for his new laundromat \u2013 a simple, yet elegant, store that gets customers in and out quickly \u2013 Dixon transformed the existing 3,600-square-feet over 90 days.<\/p>\n
The previous owner had installed machines from a competitor that dated back to the mid-90s. Dixon replaced all of them with those from his manufacturer of choice: Huebsch\u00ae. The store is equipped with 65 machines, most of which feature Huebsch\u2019s innovative\u00a0Galaxy\u2122 600<\/a>\u00a0control system. The majority of\u00a0washer-extractors<\/a>\u00a0are 30- and 40-pound capacity, and he\u2019s also sprinkled in several 60- and 80-pound machines among five top load washers. National Laundry provides customers with a selection of energy efficient 30- and 45-pound stacked\u00a0tumble dryers<\/a>, and a few 75-pound dryers, which, according to Dixon, \u201coutsell the smaller capacities.\u201d<\/p>\n\n\u201cI\u2019m very happy with the equipment mix, but if I could do it over I would have installed more of the large-capacity machin<\/strong><\/em>es,\u201d admitted Dixon. \u201cCustomers love them, and they\u2019re much more popular than I ever expected.\u201d<\/strong><\/em><\/p>\n<\/blockquote>\nWith three different aesthetically pleasing\u00a0control panel overlay options<\/a>\u00a0now available on select Huebsch cabinet hardmount washer-extractors, tumble dryers and stacked tumble dryers, Dixon selected Cityscape. Cityscape features a gray control panel complemented by a splash of vivid green. Additionally, a polished chrome door handle \u2013 now a standard offering \u2013 and a Halo chrome door ring give it a shiny accent.<\/p>\n\u201cI truly believe if you place a machine with Cityscape and chrome accents next to a more generic-looking machine the customer will choose the former,\u201d<\/strong><\/em> Dixon said. \u201cMy customers frequently comment on how gorgeous the equipment is \u2013 that it\u2019s exciting, that it\u2019s modern-looking. It has personality.\u201d<\/strong><\/em><\/p>\nThe addition of innovative, top-of-the-line Huebsch machines with Cityscape and modern chrome accents also inspired him to give his store a complete facelift.<\/p>\n
Dixon replaced lighting and flooring, and added fresh paint. The layout was improved to provide a more cohesive user experience and reduce the number of steps a customer must take in the store. Additionally, flat screen televisions were added to provide entertainment and to continually run a video that provides instructions on how to operate equipment. Modern signage provides additional instructions.<\/p>\n
\u201cIt\u2019s easy to notice the positive difference when revamping an entire store, but even small changes can go a long way in transforming a store\u2019s brand and improving the customer experience,\u201d<\/strong><\/em> he said.<\/p>\nDixon wanted to do more than just revamp his store, he wanted his store to be an experience. He offers vending machines and video games to keep his customers entertained while they wait. Free Wi-Fi is also available. Dixon even set up a\u00a0Facebook page<\/a>, allowing customers to provide feedback about their experience, which he\u2019s used to make further adjustments to his offering. Because of Facebook comments, Dixon has added more laundry carts for customers.<\/p>\n\n\u201cThe Facebook page has been a great tool to engage with customers,\u201d<\/strong><\/em> he said. \u201cI\u2019ve received a lot of really great ideas from customers who use the stores, and they love it when you implement something they come up with.\u201d<\/strong><\/em><\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div><\/div>
J.D. Dixon wanted a unique laundromat that would stand out from the competition. So he revamped his store into a thoughtfully designed, well-organized and aesthetically pleasing laundromat unmatched by any other in the area.<\/p>\n<\/div>
After upgrading to Huebsch, my customers frequently comment on how gorgeous the equipment is \u2013 that it\u2019s exciting, that it\u2019s modern-looking. It has personality.<\/h1>\nJ.D. Dixon<\/h3><\/h1><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div>Natural Laundry<\/p>\n
Store Owner Gives Laundromat a Lift with Huebsch\u00ae<\/strong><\/h2>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Signage, aesthetics, colors and innovative equipment are crucial when creating a laundromat\u2019s unique brand to ultimately make it stand out among the competition. That\u2019s the secret behind John D. (J.D.) Dixon\u2019s success in transforming a rundown store into a thoughtfully designed, well-organized and aesthetically pleasing laundromat in Dickson, Tennessee. From the second customers walk through the door, they experience a clean, contemporary environment unmatched by any other in the area. That\u2019s why it\u2019s their laundromat of choice.<\/p>\n
Transforming a laundromat into an experience<\/h1>\n
As an equipment distributor with almost a decade of experience in the laundry industry, Dixon has helped build his fair share of vended laundries. After years of identifying and following market trends and helping his customers give their stores distinctive looks, Dixon put his experience to a personal test in 2014 when designing his own laundromat.<\/p>\n
He purchased a building that previously housed a dated, rundown laundromat that eventually went under. The fact that it had been a long-standing, well-known laundromat in the community worked to Dixon\u2019s advantage. Once he finished renovations and reopened, Dixon was able to re-attract former customers and take some business away from competitors.<\/p>\n
With a clear vision for his new laundromat \u2013 a simple, yet elegant, store that gets customers in and out quickly \u2013 Dixon transformed the existing 3,600-square-feet over 90 days.<\/p>\n
The previous owner had installed machines from a competitor that dated back to the mid-90s. Dixon replaced all of them with those from his manufacturer of choice: Huebsch\u00ae. The store is equipped with 65 machines, most of which feature Huebsch\u2019s innovative\u00a0Galaxy\u2122 600<\/a>\u00a0control system. The majority of\u00a0washer-extractors<\/a>\u00a0are 30- and 40-pound capacity, and he\u2019s also sprinkled in several 60- and 80-pound machines among five top load washers. National Laundry provides customers with a selection of energy efficient 30- and 45-pound stacked\u00a0tumble dryers<\/a>, and a few 75-pound dryers, which, according to Dixon, \u201coutsell the smaller capacities.\u201d<\/p>\n\n\u201cI\u2019m very happy with the equipment mix, but if I could do it over I would have installed more of the large-capacity machin<\/strong><\/em>es,\u201d admitted Dixon. \u201cCustomers love them, and they\u2019re much more popular than I ever expected.\u201d<\/strong><\/em><\/p>\n<\/blockquote>\nWith three different aesthetically pleasing\u00a0control panel overlay options<\/a>\u00a0now available on select Huebsch cabinet hardmount washer-extractors, tumble dryers and stacked tumble dryers, Dixon selected Cityscape. Cityscape features a gray control panel complemented by a splash of vivid green. Additionally, a polished chrome door handle \u2013 now a standard offering \u2013 and a Halo chrome door ring give it a shiny accent.<\/p>\n\u201cI truly believe if you place a machine with Cityscape and chrome accents next to a more generic-looking machine the customer will choose the former,\u201d<\/strong><\/em> Dixon said. \u201cMy customers frequently comment on how gorgeous the equipment is \u2013 that it\u2019s exciting, that it\u2019s modern-looking. It has personality.\u201d<\/strong><\/em><\/p>\nThe addition of innovative, top-of-the-line Huebsch machines with Cityscape and modern chrome accents also inspired him to give his store a complete facelift.<\/p>\n
Dixon replaced lighting and flooring, and added fresh paint. The layout was improved to provide a more cohesive user experience and reduce the number of steps a customer must take in the store. Additionally, flat screen televisions were added to provide entertainment and to continually run a video that provides instructions on how to operate equipment. Modern signage provides additional instructions.<\/p>\n
\u201cIt\u2019s easy to notice the positive difference when revamping an entire store, but even small changes can go a long way in transforming a store\u2019s brand and improving the customer experience,\u201d<\/strong><\/em> he said.<\/p>\nDixon wanted to do more than just revamp his store, he wanted his store to be an experience. He offers vending machines and video games to keep his customers entertained while they wait. Free Wi-Fi is also available. Dixon even set up a\u00a0Facebook page<\/a>, allowing customers to provide feedback about their experience, which he\u2019s used to make further adjustments to his offering. Because of Facebook comments, Dixon has added more laundry carts for customers.<\/p>\n\n\u201cThe Facebook page has been a great tool to engage with customers,\u201d<\/strong><\/em> he said. \u201cI\u2019ve received a lot of really great ideas from customers who use the stores, and they love it when you implement something they come up with.\u201d<\/strong><\/em><\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div><\/div>
![\"\"](\"https:\/\/huebsch.com\/en-int\/wp-content\/uploads\/sites\/8\/2019\/08\/quotation-mark.png\")
After upgrading to Huebsch, my customers frequently comment on how gorgeous the equipment is \u2013 that it\u2019s exciting, that it\u2019s modern-looking. It has personality.<\/h1>\nJ.D. Dixon<\/h3><\/h1><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div>Natural Laundry<\/p>\n
Store Owner Gives Laundromat a Lift with Huebsch\u00ae<\/strong><\/h2>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Signage, aesthetics, colors and innovative equipment are crucial when creating a laundromat\u2019s unique brand to ultimately make it stand out among the competition. That\u2019s the secret behind John D. (J.D.) Dixon\u2019s success in transforming a rundown store into a thoughtfully designed, well-organized and aesthetically pleasing laundromat in Dickson, Tennessee. From the second customers walk through the door, they experience a clean, contemporary environment unmatched by any other in the area. That\u2019s why it\u2019s their laundromat of choice.<\/p>\n
Transforming a laundromat into an experience<\/h1>\n
As an equipment distributor with almost a decade of experience in the laundry industry, Dixon has helped build his fair share of vended laundries. After years of identifying and following market trends and helping his customers give their stores distinctive looks, Dixon put his experience to a personal test in 2014 when designing his own laundromat.<\/p>\n
He purchased a building that previously housed a dated, rundown laundromat that eventually went under. The fact that it had been a long-standing, well-known laundromat in the community worked to Dixon\u2019s advantage. Once he finished renovations and reopened, Dixon was able to re-attract former customers and take some business away from competitors.<\/p>\n
With a clear vision for his new laundromat \u2013 a simple, yet elegant, store that gets customers in and out quickly \u2013 Dixon transformed the existing 3,600-square-feet over 90 days.<\/p>\n
The previous owner had installed machines from a competitor that dated back to the mid-90s. Dixon replaced all of them with those from his manufacturer of choice: Huebsch\u00ae. The store is equipped with 65 machines, most of which feature Huebsch\u2019s innovative\u00a0Galaxy\u2122 600<\/a>\u00a0control system. The majority of\u00a0washer-extractors<\/a>\u00a0are 30- and 40-pound capacity, and he\u2019s also sprinkled in several 60- and 80-pound machines among five top load washers. National Laundry provides customers with a selection of energy efficient 30- and 45-pound stacked\u00a0tumble dryers<\/a>, and a few 75-pound dryers, which, according to Dixon, \u201coutsell the smaller capacities.\u201d<\/p>\n\n\u201cI\u2019m very happy with the equipment mix, but if I could do it over I would have installed more of the large-capacity machin<\/strong><\/em>es,\u201d admitted Dixon. \u201cCustomers love them, and they\u2019re much more popular than I ever expected.\u201d<\/strong><\/em><\/p>\n<\/blockquote>\nWith three different aesthetically pleasing\u00a0control panel overlay options<\/a>\u00a0now available on select Huebsch cabinet hardmount washer-extractors, tumble dryers and stacked tumble dryers, Dixon selected Cityscape. Cityscape features a gray control panel complemented by a splash of vivid green. Additionally, a polished chrome door handle \u2013 now a standard offering \u2013 and a Halo chrome door ring give it a shiny accent.<\/p>\n\u201cI truly believe if you place a machine with Cityscape and chrome accents next to a more generic-looking machine the customer will choose the former,\u201d<\/strong><\/em> Dixon said. \u201cMy customers frequently comment on how gorgeous the equipment is \u2013 that it\u2019s exciting, that it\u2019s modern-looking. It has personality.\u201d<\/strong><\/em><\/p>\nThe addition of innovative, top-of-the-line Huebsch machines with Cityscape and modern chrome accents also inspired him to give his store a complete facelift.<\/p>\n
Dixon replaced lighting and flooring, and added fresh paint. The layout was improved to provide a more cohesive user experience and reduce the number of steps a customer must take in the store. Additionally, flat screen televisions were added to provide entertainment and to continually run a video that provides instructions on how to operate equipment. Modern signage provides additional instructions.<\/p>\n
\u201cIt\u2019s easy to notice the positive difference when revamping an entire store, but even small changes can go a long way in transforming a store\u2019s brand and improving the customer experience,\u201d<\/strong><\/em> he said.<\/p>\nDixon wanted to do more than just revamp his store, he wanted his store to be an experience. He offers vending machines and video games to keep his customers entertained while they wait. Free Wi-Fi is also available. Dixon even set up a\u00a0Facebook page<\/a>, allowing customers to provide feedback about their experience, which he\u2019s used to make further adjustments to his offering. Because of Facebook comments, Dixon has added more laundry carts for customers.<\/p>\n\n\u201cThe Facebook page has been a great tool to engage with customers,\u201d<\/strong><\/em> he said. \u201cI\u2019ve received a lot of really great ideas from customers who use the stores, and they love it when you implement something they come up with.\u201d<\/strong><\/em><\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div><\/div>
![](\"https:\/\/huebsch.com\/hk-international\/wp-content\/uploads\/sites\/16\/2019\/05\/ribbon.png\" "\\"ribbon\\"")
<\/span><\/div><\/div>Natural Laundry<\/p>\n
Store Owner Gives Laundromat a Lift with Huebsch\u00ae<\/strong><\/h2>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Signage, aesthetics, colors and innovative equipment are crucial when creating a laundromat\u2019s unique brand to ultimately make it stand out among the competition. That\u2019s the secret behind John D. (J.D.) Dixon\u2019s success in transforming a rundown store into a thoughtfully designed, well-organized and aesthetically pleasing laundromat in Dickson, Tennessee. From the second customers walk through the door, they experience a clean, contemporary environment unmatched by any other in the area. That\u2019s why it\u2019s their laundromat of choice.<\/p>\n
Transforming a laundromat into an experience<\/h1>\n
As an equipment distributor with almost a decade of experience in the laundry industry, Dixon has helped build his fair share of vended laundries. After years of identifying and following market trends and helping his customers give their stores distinctive looks, Dixon put his experience to a personal test in 2014 when designing his own laundromat.<\/p>\n
He purchased a building that previously housed a dated, rundown laundromat that eventually went under. The fact that it had been a long-standing, well-known laundromat in the community worked to Dixon\u2019s advantage. Once he finished renovations and reopened, Dixon was able to re-attract former customers and take some business away from competitors.<\/p>\n
With a clear vision for his new laundromat \u2013 a simple, yet elegant, store that gets customers in and out quickly \u2013 Dixon transformed the existing 3,600-square-feet over 90 days.<\/p>\n
The previous owner had installed machines from a competitor that dated back to the mid-90s. Dixon replaced all of them with those from his manufacturer of choice: Huebsch\u00ae. The store is equipped with 65 machines, most of which feature Huebsch\u2019s innovative\u00a0Galaxy\u2122 600<\/a>\u00a0control system. The majority of\u00a0washer-extractors<\/a>\u00a0are 30- and 40-pound capacity, and he\u2019s also sprinkled in several 60- and 80-pound machines among five top load washers. National Laundry provides customers with a selection of energy efficient 30- and 45-pound stacked\u00a0tumble dryers<\/a>, and a few 75-pound dryers, which, according to Dixon, \u201coutsell the smaller capacities.\u201d<\/p>\n\n\u201cI\u2019m very happy with the equipment mix, but if I could do it over I would have installed more of the large-capacity machin<\/strong><\/em>es,\u201d admitted Dixon. \u201cCustomers love them, and they\u2019re much more popular than I ever expected.\u201d<\/strong><\/em><\/p>\n<\/blockquote>\nWith three different aesthetically pleasing\u00a0control panel overlay options<\/a>\u00a0now available on select Huebsch cabinet hardmount washer-extractors, tumble dryers and stacked tumble dryers, Dixon selected Cityscape. Cityscape features a gray control panel complemented by a splash of vivid green. Additionally, a polished chrome door handle \u2013 now a standard offering \u2013 and a Halo chrome door ring give it a shiny accent.<\/p>\n\u201cI truly believe if you place a machine with Cityscape and chrome accents next to a more generic-looking machine the customer will choose the former,\u201d<\/strong><\/em> Dixon said. \u201cMy customers frequently comment on how gorgeous the equipment is \u2013 that it\u2019s exciting, that it\u2019s modern-looking. It has personality.\u201d<\/strong><\/em><\/p>\nThe addition of innovative, top-of-the-line Huebsch machines with Cityscape and modern chrome accents also inspired him to give his store a complete facelift.<\/p>\n
Dixon replaced lighting and flooring, and added fresh paint. The layout was improved to provide a more cohesive user experience and reduce the number of steps a customer must take in the store. Additionally, flat screen televisions were added to provide entertainment and to continually run a video that provides instructions on how to operate equipment. Modern signage provides additional instructions.<\/p>\n
\u201cIt\u2019s easy to notice the positive difference when revamping an entire store, but even small changes can go a long way in transforming a store\u2019s brand and improving the customer experience,\u201d<\/strong><\/em> he said.<\/p>\nDixon wanted to do more than just revamp his store, he wanted his store to be an experience. He offers vending machines and video games to keep his customers entertained while they wait. Free Wi-Fi is also available. Dixon even set up a\u00a0Facebook page<\/a>, allowing customers to provide feedback about their experience, which he\u2019s used to make further adjustments to his offering. Because of Facebook comments, Dixon has added more laundry carts for customers.<\/p>\n\n\u201cThe Facebook page has been a great tool to engage with customers,\u201d<\/strong><\/em> he said. \u201cI\u2019ve received a lot of really great ideas from customers who use the stores, and they love it when you implement something they come up with.\u201d<\/strong><\/em><\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div><\/div>
Signage, aesthetics, colors and innovative equipment are crucial when creating a laundromat\u2019s unique brand to ultimately make it stand out among the competition. That\u2019s the secret behind John D. (J.D.) Dixon\u2019s success in transforming a rundown store into a thoughtfully designed, well-organized and aesthetically pleasing laundromat in Dickson, Tennessee. From the second customers walk through the door, they experience a clean, contemporary environment unmatched by any other in the area. That\u2019s why it\u2019s their laundromat of choice.<\/p>\n
Transforming a laundromat into an experience<\/h1>\n
![\"\"](\"https:\/\/huebsch.com\/en-int\/wp-content\/uploads\/sites\/8\/2019\/08\/washer.png\")
Transforming a laundromat into an experience<\/h1>\nAs an equipment distributor with almost a decade of experience in the laundry industry, Dixon has helped build his fair share of vended laundries. After years of identifying and following market trends and helping his customers give their stores distinctive looks, Dixon put his experience to a personal test in 2014 when designing his own laundromat.<\/p>\n
He purchased a building that previously housed a dated, rundown laundromat that eventually went under. The fact that it had been a long-standing, well-known laundromat in the community worked to Dixon\u2019s advantage. Once he finished renovations and reopened, Dixon was able to re-attract former customers and take some business away from competitors.<\/p>\n
With a clear vision for his new laundromat \u2013 a simple, yet elegant, store that gets customers in and out quickly \u2013 Dixon transformed the existing 3,600-square-feet over 90 days.<\/p>\n
The previous owner had installed machines from a competitor that dated back to the mid-90s. Dixon replaced all of them with those from his manufacturer of choice: Huebsch\u00ae. The store is equipped with 65 machines, most of which feature Huebsch\u2019s innovative\u00a0Galaxy\u2122 600<\/a>\u00a0control system. The majority of\u00a0washer-extractors<\/a>\u00a0are 30- and 40-pound capacity, and he\u2019s also sprinkled in several 60- and 80-pound machines among five top load washers. National Laundry provides customers with a selection of energy efficient 30- and 45-pound stacked\u00a0tumble dryers<\/a>, and a few 75-pound dryers, which, according to Dixon, \u201coutsell the smaller capacities.\u201d<\/p>\n \u201cI\u2019m very happy with the equipment mix, but if I could do it over I would have installed more of the large-capacity machin<\/strong><\/em>es,\u201d admitted Dixon. \u201cCustomers love them, and they\u2019re much more popular than I ever expected.\u201d<\/strong><\/em><\/p>\n<\/blockquote>\n With three different aesthetically pleasing\u00a0control panel overlay options<\/a>\u00a0now available on select Huebsch cabinet hardmount washer-extractors, tumble dryers and stacked tumble dryers, Dixon selected Cityscape. Cityscape features a gray control panel complemented by a splash of vivid green. Additionally, a polished chrome door handle \u2013 now a standard offering \u2013 and a Halo chrome door ring give it a shiny accent.<\/p>\n \u201cI truly believe if you place a machine with Cityscape and chrome accents next to a more generic-looking machine the customer will choose the former,\u201d<\/strong><\/em> Dixon said. \u201cMy customers frequently comment on how gorgeous the equipment is \u2013 that it\u2019s exciting, that it\u2019s modern-looking. It has personality.\u201d<\/strong><\/em><\/p>\n The addition of innovative, top-of-the-line Huebsch machines with Cityscape and modern chrome accents also inspired him to give his store a complete facelift.<\/p>\n Dixon replaced lighting and flooring, and added fresh paint. The layout was improved to provide a more cohesive user experience and reduce the number of steps a customer must take in the store. Additionally, flat screen televisions were added to provide entertainment and to continually run a video that provides instructions on how to operate equipment. Modern signage provides additional instructions.<\/p>\n \u201cIt\u2019s easy to notice the positive difference when revamping an entire store, but even small changes can go a long way in transforming a store\u2019s brand and improving the customer experience,\u201d<\/strong><\/em> he said.<\/p>\n Dixon wanted to do more than just revamp his store, he wanted his store to be an experience. He offers vending machines and video games to keep his customers entertained while they wait. Free Wi-Fi is also available. Dixon even set up a\u00a0Facebook page<\/a>, allowing customers to provide feedback about their experience, which he\u2019s used to make further adjustments to his offering. Because of Facebook comments, Dixon has added more laundry carts for customers.<\/p>\n \u201cThe Facebook page has been a great tool to engage with customers,\u201d<\/strong><\/em> he said. \u201cI\u2019ve received a lot of really great ideas from customers who use the stores, and they love it when you implement something they come up with.\u201d<\/strong><\/em><\/p>\n<\/blockquote>\n<\/div>\n
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Sealing the deal<\/h1>\n