Huebsch® Industry Expert Provides Insight on Identifying a Great Distributor in American Coin-Op
Kathryn Q. Rowen, North American sales manager for Huebsch®, discusses the keys to building trust between an operator and distributor in American Coin-Op’s September Coin-Op 101 column. In order to develop a mutually beneficial partnership, Rowen encourages operators to thoroughly evaluate a distributor to ensure that they are knowledgeable and trustworthy. Some attributes to look for include industry and equipment knowledge, full-service capabilities with plenty of staff, and accessibility and responsiveness. Ultimately Rowen concludes that a great distributor always has the customer’s best interest in mind and shares their vision for success.
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